Can't find an answer? Email us at hello@myattandco.com or check our Contact page.
Once signed into your account, you can change your password by clicking Dashboard from the top navigation menu.Select Password and update your password.
Option 1: You can use the direct link: Forgot PasswordOption 2: On the login page, click Forgot Password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. Make sure to check your junk and SPAM folders for this email if there is a delay in receiving it.In the instruction email, click Reset Password and you will be directed to select a new password before being redirected to the catalogue page.
Once signed into your account, you can update your billing information by clicking Dashboard from the top navigation menu.Select Billing and update your billing information.
You can upgrade your subscription plan by going into your Dashboard > Billing > Change Plan.
Single or multiple subscriptions can be purchased for your school here.Any questions email hello@myattandco.com.
You can cancel your membership at any time.Login and go to Dashboard > Billing > Change plan > Cancel membership.Your membership will expire at the end of that billing cycle. You will still have access to the live webinar sessions and the collection of free films that are rotated.
Many credit/debit cards have online purchase restrictions. If your card is being declined, please contact your credit card company to let them know the purchase you would like to make is valid. Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore, may be denied.
Video playback depends on several factors. To improve your playback experience, make sure you have a fast, stable internet connection. We recommend using the most recent version of Chrome, Firefox, or Safari. You may experience playback issues with outdated devices and browsers.
Yes! Both Chromecast and Airplay are compatible with our site. To use Chromecast: Locate the Chromecast icon in the bottom right corner of the video you want to cast. Click the icon and select the correct Chromecast from the pop-up in your browser.To use AirPlay: Open the video on your apple device and click the AirPlay icon in the bottom left corner.
Yes. By connecting your laptop directly to your TV with an HDMI cable, you will be able to watch videos from our site on your TV.
Yes. Our website adapts to phone and tablet browsers so you can watch our content anywhere!
While we recommend using the latest version of Google Chrome, we also support Firefox and Safari browser released within the last five years. You may experience playback issues when using an out of date browser or any version of Internet Explorer.
To watch the live webinars you will need to register an account with your email address to Myatt & Co.Once registered, login a few minutes before the webinar is scheduled to go live. Click on the webinar and this will go live at the scheduled time.The webinar will be recorded and added to the library after the session.
If you would like to arrange intranet access for your organisation email hello@myattandco.com to discuss further.
